We want you to be completely satisfied with your purchase from our website. If for any reason you are not, we offer a flexible return policy to ensure a smooth and hassle-free return process. Please review the following guidelines for our return policy:
Eligibility for Returns:
Products must be returned within a specified number of days from the date of purchase.
Items must be in their original condition, unworn, unused, and with all tags and packaging intact.
Certain items may not be eligible for return. Please refer to the product description or contact our customer support for more information.
Return Process:
To initiate a return, please contact our customer support team within the specified return period. They will guide you through the process and provide you with a return authorization number (RMA) if applicable.
Pack the item securely in its original packaging, including all accessories and documentation that came with it.
Clearly mark the return authorization number (RMA) on the outside of the package.
Ship the item back to our designated return address using a reliable and trackable shipping method. Please note that the return shipping costs may be the responsibility of the customer, unless the return is due to a defect or error on our part.
Refund Options:
Upon receiving and inspecting the returned item, we will process your refund within a specified number of days.
The refund will be issued using the original payment method used for the purchase, unless otherwise specified.
Please note that the refund amount may be subject to deductions for shipping fees or restocking charges, if applicable.
Exchanges:
If you wish to exchange an item for a different size, color, or alternative product, please contact our customer support to check availability.
Exchanges are subject to the same eligibility criteria as returns, and the customer may be responsible for any price differences and additional shipping fees.
Damaged or Defective Items:
In the case of receiving a damaged or defective item, please contact our customer support immediately. We will arrange for a replacement or refund, depending on product availability and your preference.
We recommend carefully reviewing the product description, size charts, and specifications before making a purchase. If you have any questions or concerns regarding our return policy or specific return instructions for your order, please contact our customer support team. We are here to assist you and ensure your satisfaction with every aspect of your shopping experience.